MEMORIAL AND MUSEUM

AUSCHWITZ-BIRKENAU

FORMER GERMAN NAZI
CONCENTRATION AND EXTERMINATION CAMP

News

New system of online booking in the Auschwitz Museum

ps
19-12-2014

Due to an overwhelming interest in visiting the Auschwitz Memorial, a new website has been created: visit.auschwitz.org . It enables convenient booking of the date of a visit from 1 January 2015 onwards. An online reservation is the only guarantee of entering the Museum on the date and time of your choice.

Since 2007 the site of the former German Nazi concentration and extermination camp Auschwitz have been visited by more than one million people every year. It is very probable that in 2014 this number will grow to 1.5 million.

“With such a large number of visitors it is a significant challenge to create the best possible conditions to teach about the history of this unique place. Ensuring safety of both people and historical objects is of equal importance. When creating the new system of visitor service we focused mainly on these two aspects,” said Andrzej Kacorzyk, Deputy Director of the Museum responsible for, among others, the logistics of admission to the site of the former camp.

The new website is dedicated to both individual visitors and organised groups. The vast majority of visitors to the Memorial are guided by specially trained educators in one of the 19 languages available. No other museum in the world offers such an option.

Booking date of the tour – individual or with an educator from the Memorial – can be made upto three months in advance. A new function on the user-friendly website is a possibility for individual visitors to book a group tour with an educator, as well as to make the payment online.

For safety reasons, the site of the former Auschwitz I camp can be entered by a determined number of visitors per hour. Available dates can be viewed on the website, which enables booking the date, hour and language of the tour in advance. As a booking confirmation, the system generates an entry card. 

“Booking through the online system is the only way to ensure the entry on the chosen date. Therefore we encourage all people planning a visit to this special place to use this system. Visitors who have not booked their visit in advance may have to face a long wait to enter the Museum” emphasised Andrzej Kacorzyk.

 SEE THE ANSWERS TO THE QUESTIONS MOST FREQUENTLY ASKED ABOUT THE NEW SYSTEM